Our Packages
Our packages include all the core services your school needs plus more!
We believe in the importance of offering schools flexibility and reliability in choosing the right level of service
Managed Service Packages
Our packages include all the core services your school needs plus more!
We believe in the importance of offering schools flexibility and reliability in choosing the right level of service, our two packages are summarised for you.
Essentials Package
Our most popular package!
All the core services your school needs plus more!
24/7 Helpdesk Included as Standard
Virus Protection
Internet Filtering
E-Safety Solution
Technical Account Manager
Cloud Backup
Essential Systems Support
Server Support
Office 365 / Google Support
OFSTED Support
ICT Strategy & 3 Year Plan
Full On-Site Backup & Support
Custom Package
For schools that prefer to manage services in-house
We understand some schools prefer to manage services in-house, if this is the case then the Custom Package is for you. Offering the same services from the Essential Services Package, you simply select the services you need for your school, simplicity at its best.
Not sure how much support your school needs?
If you need help in deciding which package to choose from our ICT Consultants are happy to help complete a FREE ICT Health Check (worth £999!) to help you make an informed decision.
On-Site Support Packages
There’s nothing quite like on-site technical support and having the reassurance of someone experienced, knowledgeable, and equipped to resolve any of your technical concerns.
The Technical Service Package provides the following services:
Weekly & Fortnightly On-site Support
Have your own technician to help and support with various technical issues you may encounter. With a range of support levels, you will find something that works for you from Junior Technicians through to Network Managers.
Support Your Existing IT Team
We offer a unique service where we work alongside your existing IT Team and provide support that’s required. Whether this is an additional technician to help the team, or they require experienced Network Managers and Consultants for the more challenging network issues and projects.
Bespoke Packages
We recognise each school is unique, and as such we offer tailor-made packages to suit your needs
Remote Support Packages
Our Remote support team resolves over 90% of issues through our help-desk and can be accessed 24/7.
24/7 Service HelpDesk
Round the Clock Remote Support- Features:
- Accessible 24/7
- Online Ticketing System
- 24 Hour Max Response Time
- 90% of Issues Resolved Remotely
- Onsite Support Technician
- Technical Account Manager
Remote+ On-Site Response Service
Straight forward, upfront and never any hidden charges- 24/7 Service Helpdesk Included
- Remote Server Support Included
- On-site Support
- 2 Call-Outs Per Term with On-Site Technician
Remote Server Support
Essential and effective Remote Server Support- 24/7 Helpdesk Included
- Remote Support for your Server and Network
- Onsite Support Technician
Case study:
Belle Vue Primary:
Embracing the Future of ICT
A school with a rich legacy, Belle Vue Primary knew the importance of modernising its ICT framework. Their previous setup was not cutting it. With Network IT 24, they embarked on a journey of transformation. Today, the school boasts of state-of-the-art technology infrastructure, positively impacting teaching and learning, all while ensuring cost efficiencies.
Packages
Essential
Our Essential Service Package covers all the bases to ensure your school Network is fully supported or choose the services you need to create a Custom Package
Technical
Devised alongside Senior Leadership Teams, Teachers and IT Managers our Technical Support Packages are built around your needs, flexibility and value for money
Remote
Our Remote Support Team resolves over 90% of issues through our help-desk and can be accessed 24/7.
Bespoke
We know the benefits of having something that works specifically for your school and budget. Get in contact and we can create a bespoke package tailored exactly to your needs.
General Enquiries
We’re happy to answer your questions, provide a quote or help you with any ICT related queries. Simply fill out the form below and our friendly staff will be in touch. Alternatively email or call: [email protected] or 01384 389 347
Support
Already with us and need help? You can contact our dedicated school ICT experts and support using our portal or give your Account Manager a call. We’re here to help.