Essential Service
Package
Our Essential Service Package covers all the bases to ensure your schools network is fully supported or opt for our Custom Package to select the from some of the essentials you require.
Working with best-in-class Accredited Partners our most popular package, Essential Services Package, offers your school premium services with excellent value.
The Essential Service Package provides the following services:
E-Safety
Compliant with the latest guidelines and policies and constantly updated to combat new threats our E-safety service covers a wide range of safe-guarding challenges ensuring safe learning environment for staff and students.
Server Support
We provide both physical and cloud based server support, ensuring your school is making the most of ICT to enhance and secure the digital learning experience for staff and students.
Network Monitoring
Our dedicated network software constantly monitors the performance and activity of your schools ICT infrastructure, helping to protect critical data and processes and ensures instant detection and resolution of any problems anywhere in the system.
Virus Protection
The latest and most reputable virus and malware protection for your school, that are continuously updated to keep your students, staff and data safe and secure.
Cloud Backup
Our team of technicians will help setup and ensure smooth running of your chosen cloud backup service, providing a secure and easily accessible backup service, as well as guiding and offering best practices for your IT manager.
24/7 Service Desk
With over 90% of issues resolved remotely, our 24/7 service desk gives you piece of mind and security in the knowledge that your school has a team of dedicated support team on hand whenever you need.
ICT Strategy and 3 Year Plan
Our ICT for schools experts will work with your IT department, school leaders and decision-makers to formulate a 3 year ICT strategy and plan, taking into account your vision, budget and nsuring your school is future-proof.
Full On-Site Backup and Support
Regular maintenance checks and on-site technical support with your dedicated ICT consultant and technicians, keeping your school’s ICT infrastructure performing optimally.
Essential Systems Support
Support, advice and guidance on all your school’s essential systems and processes with continuous monitoring and troubleshooting including hardware, software and school information and data management.
Custom Package
We understand some schools prefer to manage services in-house, if this is the case then the Custom Package is for you. Offering the same services from the Essential Services Package, you simply select the service you need for your school, simplicity at its best.
If you’re not sure what you need, contact us and our expert consultants will be happy to help.
Packages
Essential
Our Essential Service Package covers all the bases to ensure your school Network is fully supported or choose the services you need to create a Custom Package
Technical
Devised alongside Senior Leadership Teams, Teachers and IT Managers our Technical Support Packages are built around your needs, flexibility and value for money
Remote
Our Remote Support Team resolves over 90% of issues through our help-desk and can be accessed 24/7.
Bespoke
We know the benefits of having something that works specifically for your school and budget. Get in contact and we can create a bespoke package tailored exactly to your needs.
General Enquiries
We’re happy to answer your questions, provide a quote or help you with any ICT related queries. Simply fill out the form below and our friendly staff will be in touch. Alternatively email or call: [email protected] or 01384 389 347
Support
Already with us and need help? You can contact our dedicated school ICT experts and support using our portal or give your Account Manager a call. We’re here to help.